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	<title>PBNJ Marketing Blog &#187; twitter</title>
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		<title>Facebook Killing &#8216;Become A Fan,&#8217; Embracing &#8216;Like&#8217;</title>
		<link>http://pbnjmarketing.com/wordpress/2010/03/facebook-killing-become-a-fan-embracing-like/</link>
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		<pubDate>Tue, 30 Mar 2010 14:42:25 +0000</pubDate>
		<dc:creator>admin</dc:creator>
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		<description><![CDATA[In an article by Christopher Heine, with ClickZ, written on March 29, 2010, Facebook seems to be in the process of changing their &#8216;Become a Fan&#8217; button to the  word &#8216;Like&#8217;.  You can read the entire article below.  This is going to be a tremendous change among how you can market your brand [...]]]></description>
			<content:encoded><![CDATA[<p>In an article by <a href="http://www.clickz.com/3639935?utm_source=feedburner&#038;utm_medium=feed&#038;utm_campaign=Feed:+clickz+(ClickZ+News)&#038;utm_content=Google+Reader">Christopher Heine</a>, with ClickZ, written on March 29, 2010, Facebook seems to be in the process of changing their &#8216;Become a Fan&#8217; button to the  word &#8216;Like&#8217;.  You can read the entire article below.  This is going to be a tremendous change among how you can market your brand on Facebook and how many followers will perceive it.  If I am a Fan of something, I want to follow it and keep informed of any updates.  A sports Fan follows their teams every move and game.  If I like something, that does not necessarily mean, to me, that I am want to keep up constantly abreast of it.  I simply just like it.</p>
<p>But, in the bigger picture, I will tend to like more things than I would become a fan of and, hence, my profile will tend to show a more deeper side of me.  I then become part of a more specific demographic and more specific targeting trends.  Hmmm&#8230; interesting!</p>
<p>Read on and let me know what you think.</p>
<p><em>Facebook is scaling back on the word &#8220;Fan&#8221; and ramping up usage of &#8220;Like&#8221; on brand pages. According to a confidential e-mail sent to ad agencies today, the social media site will change the &#8220;Become A Fan&#8221; button to read &#8220;Like&#8221; within the next few weeks.</em></p>
<p><em>When asked about the change, Annie Ta, spokesperson for the Palo Alto, CA-based company, confirmed via e-mail that the words on the button would be changed. But she wasn&#8217;t able to offer other specifics about whether &#8220;Like&#8221; would replace &#8220;Fan&#8221; in other places on Facebook. &#8220;We&#8217;re still working on some of the details, but brand Pages can still be referred to as &#8216;Fan&#8217; Pages after the change,&#8221; Ta replied.</em></p>
<p><em>Facebook, in the note to ad agencies, said it wanted to give the agencies advance notice about the change that could affect upcoming advertising campaigns or Facebook strategy.</em></p>
<p><em>Part of the confidential e-mail read: &#8220;Over time, as users adapt to the language change, we recommend that you invite people to connect to your Page by saying &#8216;Find us on Facebook&#8217; or &#8216;Like us on Facebook&#8217;. You may also choose to put more emphasis on your custom URL than you used to.&#8221;</em></p>
<p><em>The e-mail also explained how the new &#8220;Like&#8221; button will be differentiated from the &#8220;Like&#8221; feature already seen in user updates.</em></p>
<p><em>How it may affect ads was also addressed in the e-mail to ad agencies. &#8220;Users will understand the distinction through explicit social context, messaging and aesthetic differences. An Engagement ad unit, capable of making connections, will feature the &#8216;Like&#8217; button and show social context above it such as, &#8216;John Doe and 3 of your friends like [Page Name].&#8217; Standard ad units, not capable of making connections, will simply feature the word &#8216;Like&#8217; by itself, and may show social context above it that says &#8216;John Doe and 3 of your friends like this ad.&#8217;&#8221;</em></p>
<p><em><a href="http://pbnjmarketing.com/wordpress/wp-content/uploads/2010/03/facebook1.jpg"><img class="alignnone size-medium wp-image-53" title="facebook1" src="http://pbnjmarketing.com/wordpress/wp-content/uploads/2010/03/facebook1-300x129.jpg" alt="" width="300" height="129" /></a></em></p>
<p><em>Facebook users have been clicking the current &#8220;Like&#8221; feature nearly twice as often as the &#8220;Become A Fan&#8221; button, according to the memo. And the social site appears convinced using &#8220;Like&#8221; more often will increase engagement between consumers and brands.</em></p>
<p><em>The e-mail read: &#8220;&#8216;Like&#8217; offers a simple, consistent way for people to connect with the things they are interested in. These lighter-weight actions mean people will make more connections across the site, including with your branded Facebook Pages. We believe this will result in brands gaining more connections to pages since our research has shown that some users would be more comfortable with the term &#8216;Like&#8217;. The goal is to get the most user connections so that you can have ongoing conversations in the news feeds of as many users as possible.&#8221;</em></p>
<p><em>Scott Kleper, CTO for the San Francisco-based social marketing firm Context Optional, suggested that the change could indeed create greater engagement as Facebook intends. &#8220;Becoming a fan of a brand is perceived as a large commitment and is an important measurement metric&#8230; &#8216;Liking&#8217; can be another great driver of awareness and an opportunity for users to show an additional form of affinity,&#8221; he said.</em></p>
<p><em>Scores of brands, such as Coca-Cola, Starbucks, and Skittles, have cultivated online communities on Facebook.</em></p>
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		<title>It seems like everyone is putting in their two-cents on how to brand your product in the Social Media world</title>
		<link>http://pbnjmarketing.com/wordpress/2010/03/it-seems-like-everyone-is-putting-in-their-two-cents-on-how-to-brand-your-product-in-the-social-media-world/</link>
		<comments>http://pbnjmarketing.com/wordpress/2010/03/it-seems-like-everyone-is-putting-in-their-two-cents-on-how-to-brand-your-product-in-the-social-media-world/#comments</comments>
		<pubDate>Tue, 23 Mar 2010 19:51:39 +0000</pubDate>
		<dc:creator>admin</dc:creator>
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		<guid isPermaLink="false">http://pbnjmarketing.com/wordpress/?p=48</guid>
		<description><![CDATA[I will admit that I am a fan of Google Reader.   I have my keywords added and every morning I have several articles to peruse.  Several articles have been publicized on how to use social marketing or social media to brand your product to increase sales, on what to avoid doing, on [...]]]></description>
			<content:encoded><![CDATA[<p>I will admit that I am a fan of Google Reader.   I have my keywords added and every morning I have several articles to peruse.  Several articles have been publicized on how to use social marketing or social media to brand your product to increase sales, on what to avoid doing, on what you should be doing, and several on &#8220;We are the best at it&#8221; so we can help you do all of these things.  Every one has their recipe and, is one better than other, could be.  I believe that for each opportunity comes a different recipe.  A little bit more here and a little bit more there.  A higher temp to cook faster or you may only want a simmer.  I know these analogies are terrible but I think it&#8217;s true.  </p>
<p>Today I came across this article that deals with the <a href="http://adage.com/digitalnext/post?article_id=142907">10 Essential Rules for Brands in Social Media</a> by Taddy Hall from Advertisers Age.  He points out some interesting facts if you are trying to sell your product utilizing Social Media and he even states that this is not an exact science.  </p>
<p>Here are the steps for you to read:</p>
<p> 1. The 1% Rule<br />
In category after category, our data show that a small fraction of site visitors are responsible for a substantial portion of total site traffic. On average, the percentage of influential users (defined for our purposes simply as a visitor who&#8217;s subsequent sharing actions result in at least one additional site visitor) on a given site is 0.6% and rarely above 4%. However, these influencers regularly generate 20%-50% of total site traffic and an even higher share of conversion (defined however a site owner so decides). To make social media marketing effective, marketers have to identify and engage &#8212; and better recognize and reward &#8212; these super-influentials.</p>
<p>2. The 2-4X Rule<br />
When it comes to conversion, visitors driven to a site by influencers are to to four times more likely to convert compared to visitors from other sources, such as display advertisements or paid search. That means your landing pages for people coming from shared links and social sites should reflect these visitors&#8217; interests and offer enticing deals that will encourage them not only to convert but to share the deals with others.</p>
<p>3. The New Media/New Pipes Rule<br />
In today&#8217;s socially driven internet, it matters far more what consumers do with your content than what you do with your content. What they say about your brand means more than what you say about your brand. Our data shows that content spread from consumer to consumer through word-of-mouth is far more powerful at driving brand preference and purchase intent than content distributed by the brand itself. This has profound implications in social media. To illustrate, if a brand puts content on its Facebook fan page, it is far less likely to go viral than if an influential consumer puts that very same piece of content on his or her page or posts it to a relevant community of enthusiasts.</p>
<p>4. The Martha Stewart Rule<br />
Throw your own party; don&#8217;t just cater someone else&#8217;s! If you base your social campaigns in venues you don&#8217;t control &#8212; such as Facebook or YouTube &#8212; you may get great &#8220;attendance,&#8221; but data show it&#8217;s hard to convert and retain these party-goers. If your goals are anything beyond building brand awareness, it&#8217;s better to have a house of your own where friends can find you &#8212; such as your own branded social site, contest site, or customer forum.</p>
<p>5. The Power of &#8220;Weak Links&#8221; Rule<br />
Influentials generally do have many direct &#8220;friends&#8221; and &#8220;followers,&#8221; but what makes them truly valuable is the number and relevance of their extended or indirect connections. As Albert-Laszlo Barabasi illustrated in &#8220;Linked,&#8221; you are far more likely to find your next job through a friend-of-a-friend than through an intimate contact. These &#8220;weak links&#8221; matter in the &#8220;real world,&#8221; and they matter even more online. A critical implication for marketers is the need to track the extended social graphs of their content if they are going to be able to understand and activate the dynamics of influence.</p>
<p>6. The Feed the Fire Rule<br />
Consumers love to share relevant, engaging, useful, and entertaining content with their friends. Make it easy for them to find your content and make it easy for them to share your content. Ninety percent of internet pages have fewer than 10 links pointing to them &#8212; making them effectively unfindable. Avoiding this abyss of irrelevance requires more thought and effort than just pasting a sharing tool on your pages. It means actively syndicating and curating your content and distributing it not only through your brand&#8217;s social graph, but through the graphs of your most influential advocates and fans. Easy ways to do this include following/friending your influentials&#8217; followers/friends and retweeting/posting content even if it&#8217;s not yours.</p>
<p>7. The More Things Change Rule<br />
Our research consistently demonstrates that e-mail and IM remain popular ways to share content. So don&#8217;t throw out your old e-mail marketing methods just because Facebook and Twitter are the newest communication platforms du jour. The tried-and-true methods of getting customers to share links via e-mail and IM are still extremely valuable sources of traffic. Furthermore, incorporating social elements into your e-mail, such as incentives to share, can dramatically enhance an investment you&#8217;re already making.</p>
<p>8. Horse Before the Cart Rule<br />
Success in social media happens when brands infuse their content with social dimensions (Facebook Connect, most notably), not when they simply stick their ads and content in social forums. In other words, if you want to succeed in social media, your brands and content need to have social attributes &#8212; content worth sharing, brands worth talking about, sites that encourage consumer participation and dialog. If your social strategy relies on advertising in social media, it&#8217;s probably better to hang on to your money.</p>
<p>9. The PR Pitfalls Rule<br />
Blogger outreach and content seeding may be popular ways to get your message into the social world, but our data show that more than 90% of seeding has no material impact. Up to 5% gets some response, but less than 2% of seeding drives valuable traffic. In other words, if you can&#8217;t track efficacy of these efforts, don&#8217;t bother.</p>
<p>10. The Customer-Service Rule<br />
Social marketing programs succeed when they provide a service to the consumer. Traditional media-planing processes that begin with reach and frequency targets are largely unhelpful in social media. Reach and frequency &#8212; as well as engagement, preference and conversion &#8212; are positive consequences of giving consumers content that is sufficiently relevant and useful that they propagate your message across their own social graphs. Focus on providing useful content and offers to your target audience and they will spread your messages for you. </p>
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		<title>Fortune 500 Companies and Social Media &#8211; A match made in heaven?</title>
		<link>http://pbnjmarketing.com/wordpress/2010/03/fortune-500-companies-and-social-media-a-match-made-in-heaven/</link>
		<comments>http://pbnjmarketing.com/wordpress/2010/03/fortune-500-companies-and-social-media-a-match-made-in-heaven/#comments</comments>
		<pubDate>Mon, 01 Mar 2010 18:00:04 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[Online Marketing News]]></category>
		<category><![CDATA[Social Media]]></category>
		<category><![CDATA[corporate blogs]]></category>
		<category><![CDATA[facebook]]></category>
		<category><![CDATA[fortune 500 companies]]></category>
		<category><![CDATA[online marketing study]]></category>
		<category><![CDATA[social media]]></category>
		<category><![CDATA[twitter]]></category>

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		<description><![CDATA[Fortune 500 companies are adopting social media strategies more and more but are they getting anything out of it?]]></description>
			<content:encoded><![CDATA[<p>Seems like social media is not for the rock band, small business or celebrity anymore.A recent study by <a href="http://www.burson-marsteller.com/Innovation_and_insights/blogs_and_podcasts/BM_Blog/Lists/Posts/Post.aspx?ID=128">Burson-Marsteller</a> showed that the 100 largest Fortune 500 companies are jumping into social media by using one or two social avenues while a smaller group is jumping in with all social media options. Companies seem to be settling in with some social channels more than others, even though there is still a learning curve on how to get the most out of them. Twitter is the leader of the pack with 54%, Facebook 29% and corporate blogs 32%. 20% of those 100 Fortune 500 companies are using all of the social media options mentioned.</p>
<p>This is still unchartered territory as many companies don’t know how to measure these channels or are not clear on what exactly they are getting from it. Many Fortune 500 companies are seeing positive results from their Facebook Fan Page and Twitter strategies. Corporate blogs are still around providing fresh content but are being updated 7 or 8 times a month on average.</p>
<p>So, after all those statistics, what have Fortune 500 companies learned about social media? Social media is becoming the “gauge of the people”, a real time suggestion box where the consumer will be heard using a plethora of social media options. You don’t have to wait anymore to see how well your product did or how your latest ad campaign is doing; just ask the masses, they are only a post away.</p>
<p>The million dollar question is: Is there a downside to this real time communication? Could social media become a niche for a specific size of company? So far, small and medium companies are benefiting from the unlimited resources of free advertising using creativity and out of the box thinking. Also, traditional media is financially acquired (Fortune 500 companies with their multi million dollar Ad budgets) while social media is dominated by content. (Free, free and free) That means that the smallest contender can become a giant among the masses and take some of the limelight away from these massive ad campaigns with some savvy content and a fresh point of view.</p>
<p>By no means am I saying that Fortune 500 companies are doomed when it comes to social media but the rules of the game are changing. Can these companies adjust, learn and succeed at the rate of change? Stay tuned…</p>
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